• Beauty and Elegance: Value Co-Creation in Cosmetic Surgery Tourism 

      Majeed, Salman; Zhou, Zhimin; Ramkissoon, Haywantee (Journal article; Tidsskriftartikkel; Peer reviewed, 2020-06-16)
      This study presents an emerging trend in medical tourism, cosmetic surgery tourism (CST). We explore tourists’ perceptions of CST for medical service quality as an antecedent to tourists’ emotional attachment, trust, and intentions to visit, which is underexplored in CST. This study examines the mediating role of value co-creation in influencing behaviors of CST-seeking tourists to experience a ...
    • Online Tourism Information and Tourist Behavior: A Structural Equation Modeling Analysis Based on a Self-Administered Survey 

      Majeed, Salman; Zhou, Zhimin; Lu, Changbao; Ramkissoon, Haywantee (Journal article; Tidsskriftartikkel; Peer reviewed, 2020-04-21)
      This study presents the interacting phenomena of perceptions of tourist destination online content (TDOC) and tourists’ behavioral intentions with a mediating role of tourists’ satisfaction, which is as yet under-explored in hospitality and tourism research. A model based on three main constructs, namely TDOC (with sub-constructs of online information quality and user-friendly accessibility), ...